Cafe customer arrival staffing calculator

Calculate workload by interval and workers by interval with your own figures.

Your numbers

Use the units shown. Results update as you change valid inputs.

Use workload by interval and workers by interval to compare changes to your inputs. The method and limits below explain the scope.

Examples

Examples

Try the starting example

Forecast arrivals by interval
20,40
Measured handling minutes per arrival
3
Interval length (minutes)
60
Target busy-time fraction (%)
75
Workload by interval (minutes)
60, 120
Workers by interval
2, 3
Peak workers
3
Scheduled worker-hours
5

Try another scenario

Forecast arrivals by interval
10,20,0
Measured handling minutes per arrival
2
Interval length (minutes)
30
Target busy-time fraction (%)
100
Workload by interval (minutes)
20, 40, 0
Workers by interval
1, 2, 0
Peak workers
2
Scheduled worker-hours
1.5
Calculation method

Calculation method

Workload by interval (minutes)

Arrivals × measured handling minutes for every interval.

Workers by interval

Round up workload / (interval length × target busy-time percentage/100).

Peak workers

Largest required worker count across intervals.

Scheduled worker-hours

Sum interval worker counts × interval minutes / 60.

Symbols and units
a
Forecast arrivals by interval
b
Measured handling minutes per arrival
c
Interval length (minutes)
d
Target busy-time fraction (%)

Use the units shown. A list keeps the order in which you enter its values. The symbol ^ means “raised to the power of”.

Assumptions & limits

Assumptions & limits

  • A workload staffing scenario using your chosen busy-time target. Assumes workers can perform the same tasks throughout each interval. Does not predict queue length, waiting times or service-level attainment.
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Further reading

OpenStax: ratios, percentages and rectangular geometry ↗

Background reading; this does not imply endorsement or independent review of SumFizz.

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