Examples
Examples
Try the starting example
- Automated transactions
- 1000
- Assumed exception share (%)
- 5
- Review minutes per exception
- 4
- Scheduled reviewers
- 1
- Minutes available per reviewer
- 180
- Reviewer labour $/hour
- 30
- Automation cash cost per transaction ($)
- 0.02
- Expected exception records
- 50
- Expected review workload (minutes)
- 200
- Expected review labour-cost equivalent ($)
- $100.00
- Work minutes beyond supplied reviewer capacity
- 20
- Reviewers needed under expected-workload rule
- 2
- Automation plus expected review cost ($)
- $120.00
Try another scenario
- Automated transactions
- 1000
- Assumed exception share (%)
- 1
- Review minutes per exception
- 4
- Scheduled reviewers
- 1
- Minutes available per reviewer
- 180
- Reviewer labour $/hour
- 30
- Automation cash cost per transaction ($)
- 0.02
- Expected exception records
- 10
- Expected review workload (minutes)
- 40
- Expected review labour-cost equivalent ($)
- $20.00
- Work minutes beyond supplied reviewer capacity
- 0
- Reviewers needed under expected-workload rule
- 1
- Automation plus expected review cost ($)
- $40.00
Calculation method
Calculation method
Expected exception records
Transaction count×assumed exception share; fractional expectations are retained.
Expected review workload (minutes)
Expected exceptions×whole minutes per review.
Expected review labour-cost equivalent ($)
Compute the rational expected workload×hourly cost/60 and round once to US cents, without rounding expected minutes to integers.
Work minutes beyond supplied reviewer capacity
max(0,expected workload−reviewers×available minutes).
Reviewers needed under expected-workload rule
ceil(expected workload/minutes per reviewer).
Automation plus expected review cost ($)
Transaction count×automation unit cost+expected labour cost.
Symbols and units
- a
- Automated transactions
- b
- Assumed exception share (%)
- c
- Review minutes per exception
- d
- Scheduled reviewers
- e
- Minutes available per reviewer
- f
- Reviewer labour $/hour
- g
- Automation cash cost per transaction ($)
Use the units shown. A list keeps the order in which you enter its values. The symbol ^ means “raised to the power of”.
Assumptions & limits
Assumptions & limits
- An expected-exception workload/cost scenario from a supplied rate. It does not measure accuracy, predict correlated failure bursts or replace independent quality checks.
Are these inputs private?
These calculations run in your browser. A shared link contains the values you choose to share. Only questions submitted to the separate AI finder are sent to OpenAI.
Further reading
Zendesk: response metrics and business-hour definitions; this tool uses its displayed convention ↗
Background reading; this does not imply endorsement or independent review of SumFizz.