Examples
Examples
Try the starting example
- Agents: name, eligible records, minimum reviews
- A,10,2 B,100,2
- Available review slots
- 10
- Review slots by agent
- A: 2; B: 8
- Selected share of each eligible population (%)
- A: 20; B: 8
- Total review slots used
- 10
- Review slots unused
- 0
- Overall eligible records reviewed (%)
- 9.090909
Try another scenario
- Agents: name, eligible records, minimum reviews
- A,10,2 B,100,2
- Available review slots
- 200
- Review slots by agent
- A: 10; B: 100
- Selected share of each eligible population (%)
- A: 100; B: 100
- Total review slots used
- 110
- Review slots unused
- 90
- Overall eligible records reviewed (%)
- 100
Calculation method
Calculation method
Review slots by agent
Reserve every minimum, then allocate remaining slots in proportion to each remaining eligible population using exact integer largest remainders and input-order ties. Never exceed available records.
Selected share of each eligible population (%)
Allocated/eligible×100, undefined for an empty population.
Total review slots used
min(available slots,total eligible records), after validating that minima fit.
Review slots unused
Available−used.
Overall eligible records reviewed (%)
Total used/total eligible×100. This allocates counts, not a random sample or a statistical confidence guarantee.
Symbols and units
- a
- Agents: name, eligible records, minimum reviews
- b
- Available review slots
Use the units shown. A list keeps the order in which you enter its values. The symbol ^ means “raised to the power of”.
Assumptions & limits
Assumptions & limits
- A capacity/minimum/population count plan. It does not select individual tickets, randomize reviews or certify a representative sample.
Are these inputs private?
These calculations run in your browser. A shared link contains the values you choose to share. Only questions submitted to the separate AI finder are sent to OpenAI.
Further reading
Zendesk: response metrics and business-hour definitions; this tool uses its displayed convention ↗
Background reading; this does not imply endorsement or independent review of SumFizz.